For the small business owner communication is extremely important. But he also has a budget constraint to work with. Add to this is the fact that he probably has a mobile workforce to support his daily operations and this becomes a complex scenario to deal with. One aspect of business that he can take care of is the phone systems. With something known as hosted PBX services the small business owner can realize immense amount of cost savings and smooth and effective support for the communication needs of a mobile workforce. A hosted PBX service as the term implies is the outsourcing of telephone systems.
Such a telephone system has a wide range of features, all of which can be harnessed to enhance the productivity and operations of small-business owner. For instance, a hosted PBX service is capable of delivering auto attendant which can be programmed to deliver a very professional sounding greeting. Depending on the kind of services that the small-business owner needs, a hosted PBX service provider can also ensure easier management and the delivery of communications such as fax messages and voicemail directly to one’s email ID. The biggest advantage of choosing hosted PBX services lies in the cost savings.
A small-business owner need not go in for upfront investment for his business phone system. Most hosted PBX service providers also offer flexible payment schemes and waive the contract as well small-business owners. Therefore a small-business owner can save money that would otherwise be put into installation and initial expenses of telephone systems. Finally, this kind of outsourcing of the telephone system can also result in enhancing the business image of a small organization. In fact you can even have a small office established in your own home but by going in for hosted PBX services you can come across as a well-established and big organization!
Features: Some of the features and functions that are delivered through hosted PBX services include reliability and 24 x 7 emergency hotlines and support services. All this leaves a small-business owner to concentrate on his core business rather than getting distracted and frittering away constrained resources on investing and maintaining a telephone system. Most hosted PBX service providers also offer quite a few flexible plans. For instance one service provider offers flat rate plans that vary between a single user to up to 50 users. The costs can be as low as around $19 per month for each user and reach around $40 per month per user.
There can also be other discounts and promotional offers and freebies as well. For the small-business owner all of this means great savings on his telephone expenditure. Service providers also offer plans which are priced according to the usage of the telephone system. Such usage could entail or be tailored according to local calls, toll-free calls or long-distance calls. Some service providers also offer specific number of VoIP phones free of cost if you do sign up with them. Therefore it makes sense to look at as many websites of hosted PBX service providers as possible before making your decision.
James is a writer and blogger with 5 years experience.