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Roles And Responsibilities Of A Master Agent


Description : 

The telecom industry is one of the most complex, dynamic and sophisticated industries in the world. The technology is constantly evolving and keeping up with client requirements is a fine art indeed. The business of managing such technological changes and keeping up with the times is not an easy one and therefore it may not be everybody’s cup of tea to be able to manage the same. This is exactly where a master agent steps in. Essentially a master agent is a service provider who can keep track of the various technological advances and match them to the business side of things.

This means that subagents in terms of individuals of different companies can take the work done by a master agent forward and convert them into hard-core business deals. This takes away the pain of managing technological means and managing businesses at the same time. A master agent has plenty of roles and responsibilities to perform in order to be able to function as an enabler of business as far as his subagents are concerned. These roles and responsibilities straddle both the technology and the business side of things. 

Establishing and managing communication channels-a master agent knows that effective business can take place only with effective communication channels. Therefore he establishes communication channels between his own company, the companies of the subagents and the end user of the telecom products. With technological advancements, features such as video calling or conference calling are just some of the ways in which a master agent fosters smooth communications between everybody in the business ecosystem. 

An umbrella for freelancers or individuals - a single person may find it difficult to carry on business in the telecom industry. But if he signs up under a specific partnership program with a master agent he can look for benefits such as references and commissions. There is a huge amount of competition as far as Internet prices, telecom prices and so on are concerned. Therefore for an individual to survive or a freelancer to make his presence felt in the market is not only complex but can also get frustrating. But signing up or partnering with a master agent can assure him of business leads after which he can put in his effort to convert them into actual sales. 

Financial benefits - a master agent works on passing on high profit commissions. He can hold contracts with leading telecom providers and depending on the kind of demand put forth by the client can pass on or linkup the telecom service providers with the subagents who can establish a telecom network for the end user. In this entire scenario a master agent can pass on what is known as commission pass throughs. This will benefit even a small subagent immensely. 

Knowledge base- a master agent has the necessary wherewithal to provide training, job orientation and refresher training to all the subagents. This helps them keep abreast with the latest technological advancements and ensure that they stay ahead of the learning curve and pass on their knowledge to the clients who will appreciate their top-quality services

*by andreascy*