HP Discover 2012 : ITSM Process Designer Demo with Eric Kruger

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IT service management (ITSM or IT services) is a discipline for managing information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the Business

HP Discover 2012 : ITSM Process Designer Demo with Eric Kruger

ITSM stands in deliberate contrast to technology-centered approaches to IT management and Business interaction .

HP Discover 2012 : ITSM Process Designer Demo with Eric Kruger

The video below shows a terrific Demo with Eric Kruger from Discover 2012 Las Vegas.


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*by andreascy*